The core system is running, but the display configuration is wrong. Request the specific screen-driver patch firmware from ZKTeco support. Admin rights were wiped or reset to a default password.
Always follow the manufacturer's instructions for updating firmware, and take necessary precautions to prevent data loss or device malfunction.
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keep your data, it is highly recommended to back up your users and logs first, as a firmware flash sometimes resets the device to factory settings. Final Verdict Rating: 3.5/5 Updating ZKTeco firmware is critical for long-term stability
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This is the most convenient method for devices connected to the internet. It allows the terminal to query ZKTeco's servers for the latest firmware. Many modern devices have the feature. The process is very similar across different models:
Go to the Menu, then select System Setup > System Update (or Firmware Upgrade ). The core system is running, but the display
Updates frequently fix bugs that cause devices to freeze, lose network connection, or fail to sync biometric templates.
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